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Richard Lowth Professionalism

At Richard Lowth & Company we are proud to be members of the major professional bodies that govern and regulate our industry. Our clients and customers have the peace of mind of knowing that our standards of professionalism and service are of the highest standing and that the option of independent redress is available in the unlikely event of any issue being unresolved.


The Property Ombudsman for Estate Agents

Property Ombudsman Scheme (POS)

We are full members of the POS in respect of both sales and lettings and abide by their strict codes of conduct, a copy of which is available on request.


National Association of Estate Agents

National Association of Estate Agents (NAEA)

We are members of the NAEA and abide by their code of conduct and client accounting rules.


Association of Residential Letting Agents

Association of Residential Lettings Agents (ARLA)

We are members of ARLA and abide by their code of conduct and accounting rules.


The Deposit Protection Service (DPS)

The Deposit Protection Service (DPS)

We are members of the The Deposit Protection Service which protects tenant’s deposits throughout the period of their tenancy. It also ensures a prompt return of the deposit at the end of the tenancy where there is no dispute and ensures that any disputes are dealt with quickly and fairly via an alternative dispute resolution scheme.

Client Reviews
" Richard Lowth & Co is a superb Estate Agency. I would highly recommend them whether you are a buyer or a seller. They are experts on Poynton and the surrounding area and provide a highly personalised and attentive service. "
" Following the death of our Mum we used Richard Lowth Estate Agents to help us from Probate valuation through to completion of sale on her house. I really can't recommend them enough, polite, friendly, professional and helpful. All in all a great experience during a difficult time. A big thank you to Richard, Emily & Janet! "
" We sold our first home with Richard Lowth & Co and cannot praise them enough. We achieved the full asking price within a couple of weeks and managed to complete within 8 weeks. We had a few hiccups more with our onward purchase, but selling our property with Richard and the team was a breeze and I would have no hesitation in recommending them to anyone looking to sell. Nothing was too much trouble for them. "
" We sold our property after living in it for 50+ years with Richard Lowth & Company and cannot praise them enough for all they did. It was a very emotional move, but Janet, Emily and Richard helped with everything and took all the stresses away that is involved with moving. They helped us secure a sale and agree a price on our new property and monitored everything with the conveyancing to ensure a smooth process. They organised everything and we are so thankful for everything they have done. I would not hesitate in recommending them and trust them wholeheartedly in everything they do. "
" We bought our first home with Richard Lowth & Co. Richard, Emily and Janet were a blessing to have on our first home buying team, we had absolutely no issues and they did everything to make it a wonderful experience. Richard is incredibly genuine, very honest and trustworthy. From the first house viewing, he was great. He helped us navigate the offer process with the seller (as a first time buyer we had no idea what to do), he spoke with the neighbours before we moved in and made sure the gardens weren't overgrown for our move in day, they all truly went above and beyond and I couldn't recommend them enough. Thank you for everything you did for us, we recommend you to everyone we can! "
" We are happy to recommend Richard, Janet and Emily having used their professional services recently for a house sale and subsequent purchase. It's always a pleasure to go into their office in Poynton as they are friendly and approachable and reliably calm and helpful. We have also used them for property rentals and trust their thorough approach. "
" Richard Janet and Emily Lowth have been a great help and support in selling my Mums Bungalow, always at the end of the phone and available for advice. As a family we have bought and sold properties over the last few years with Richard Lowth & Company and would highly recommend them, a great local family Business. Thank you to you all. "
" From the moment Richard & Emily came around to value our property, right the way through to final completion, we had nothing less than first class service. They handled this Probate sale with understanding and sensitivity, and managed the open house and all of the subsequent viewings to our entire satisfaction. The valuation turned out to be spot on and we were delighted to achieve a sale price of just a couple of percent below the asking price. More importantly, when faced with difficulties down the chain on a couple of occasions, Richard worked tirelessly to keep things on track for us. The website only allows me to rate two of the staff, but I would also have awarded 5 stars to Janet, who I spoke to on several occasions, if it had let me! Many thanks guys! "
" Great service and professionalism by Richard Lowth's, especially from Emily  who did an amazing job to get our move exchanged and completed. Thank You, we got there in the end!! "
" We are more than happy that we chose to sell our house through Richard Lowth and Company. Their service was excellent. Richard and his team were always so supportive in our move, from the valuation to the move itself, always quick to respond to our emails/phone calls. Good advice was always available regarding any problems that arose.   We strongly recommend their service to any prospective seller or buyer. Very professional and efficient. "
" Once again Richard and his family provided a superb 5* service from start to finish. Richard sold our property for us 7 years ago and did a fantastic job so when it was time for us to move on again there was never any question about who we'd use. This time around I'd say that the service was even better with the permanent addition of the lovely Emily to the team! We all thought that it would be a relatively quick and pain-free sale again but circumstances out of our control meant that the chain below us collapsed twice before we finally achieved a successful sale. Richard and the team were always happy to spend as much time as we needed advising and guiding us through the frustrating times. Sometimes all we needed was a vent and Richard and Emily were always there to lend a sympathetic ear - we truly felt that they shared both the highs and the lows with us and really cared about the outcome!! Richards knowledge of the local property market is second to none and is something that is gained only by sheer passion and many years of historical experience of the local estate agency 'game'. Our purchase property was via a private sale but, again, Richards time, knowledge and realistic advice was invaluable on this side too even though he wasn't an acting agent on the property. We trust the Lowths implicitly (which is not something often said about estate agents!!) and would recommend them to anyone wishing to buy/ sell their home. "
" Richard and Emily were so helpful throughout the whole process of the sale removing a lot of the hassle. They were flexible and considerate when arranging viewings and proactive about keeping momentum going throughout the chain. We would certainly use them again. A personal professional service. "
" After 2 years and 3 attempts at selling our house we finally moved on 26th October all thanks to Richard, Janet, and Emily at Richard Lowth & Co. in Poynton. This had not been an easy journey for us especially as we were downsizing from our family home of 21 years but thanks to the professionalism, negotiation skills, and excellent communication by Richard and his team they kept our dream alive and thankfully everything work out fine. Having previously tried other agents in the area we can honestly say that Richard Lowth & Co. have their finger on the pulse in respect of knowing the local market and providing excellent customer service so would highly recommend them to anyone thinking of moving within the area, into Poynton, or as we did from Poynton to Disley. "
" I cannot praise Richard Lowth and his team enough! Richard valued the house and asked a competitive fee for his companies service. The pictures and property description were very complimentary and from that point the Cheadle Hulme office had the whole process from viewings to a swift sale in no time. Thanks to Emily and Janet for professional yet always welcoming friendly advice throughout.  "
" From the outset Emily was superb. Nothing was too much trouble for her and for one so young her knowledge was remarkable. The advice she passed on regarding the property we were purchasing and the later involvement of Richard when negotiating the price was invaluable The last few weeks as every one knows when buying or selling a house is so stressful that you wonder why you put yourself through it. We cannot thank the team enough for all they did and would reccomend them to one and all who are thinking of buying or selling a property. "
" Selling our home was made stress free by Richard Lowth's very professional and friendly team. We would strongly recommend Richard, Janet, and Emily to anyone considering a move. "
" We highly recommend Richard Lowth for their proactive approach to the sale of our home. They have good knowledge of the current market and enabled us to sell our house quickly and for a fabulous price. Good communication and professional at all times including invaluable advice and guidance throughout the selling process. Will definitely use them again in the future. Thanks again. "
" Very professional team which are extremely understanding mixed with humour. Just a fantastic estate agent and would highly recommend. It is impossible to praise a particular staff member as they are all brilliant. "
" I recently completed the sale of my mothers' home. The whole process from start to finish was stress free as Richard and Emily handled all the viewing arrangements. Richard lined up prospective buyers over two weekends. A buyer was found within nine days ! The service I received was second to none. Richard and Emily were at all times very professional, helpful and friendly. Nothing was too much trouble.  The Lowth family business was recommended to me by a friend and I would not hesitate to recommend their services to others. "
" I recently sold my house with Richard Lowths Cheadle Hulme branch. I can't praise them enough! Having used local estate agents for previous house sales, I found it so refreshing to find a company that truely cared and guided me through the whole, sometimes tortuous process! Any question or concern I expressed (even the ridulous ones) was always met with politeness, understanding and reassurance. In particular, at a crucial time in the process, when we were trying to confirm exchange and completion dates, it was Emily and Lydia who doggedly persued the solicitors and my buyer, to try to get things sorted. They were great at keeping in touch and passing on any news. I would definitely used Lowths again, and would recommend them as a great family run outfit that knocks spots off the local competition! "
" As a Chartered Surveyor with significant experience of the residential market I have been very frustrated over many years with the lack of regulatory control around the whole process of buying and selling through an Estate Agent for the average consumer. I aknowledge the existence of the NAEA but think their influence and control must go much further for this industry to improve and for consumers to experience value for money and a basic level of service. However, having said all that, I have recently been very pleasantly surprised during the process of buying and selling in Poynton. There is a local agent 'Richard Lowth and Co' who is bucking this trend. Richard and his team offer a personalised service and actually take the time to fully understand the customers specific requirements. The team are very approachable, friendly, and seem to be appreciative of the stresses and strains that buying and selling property can create. Our particular purchase was not straight forward but we felt in good hands throughout. Well done to you and your team for the job you do - keep up the good work! "
" Richard and the whole team were great from beginning to end in handling the sale of our property. It wasn't easy for us to do the viewings ourselves with us both working and a 4 year old running around at the weekends so they completely took this aspect out of our hands for us. They always kept us updated with the viewings and how they went and we felt they provided honest and helpful feedback and advice. Richards great local knowledge was especially useful and he was more than happy to spend time giving me detailed advice on our purchase property (even though it was being sold by a different agent). Overall a very friendly and warm team - never pushy. I'd recommend them to anyone "
" We chose Richard Lowth as he is an independent agent with very good local knowledge and a well located office. From Richard's first visit we felt confident in using his agency to sell our house. His skills are backed up by excellent staff. They did the majority of our viewings and always followed these up with the viewers and passed on the feedback to us. When we had a buyer Richard negotiated on our behalf and we got the price we wanted for our sale. Richard personally phoned us regularly to update us with how the sale was progressing and contacted the other agents in the chain to keep things moving as we had a deadline date to exchange by. Buying and selling houses can be very stressful but Richard and his staff helped to alleviate the stress. They were always pleasant and helpful. We would definitely use them again and recommend them. "
" We would like to thank you and all your staff for the excellent service that you and your staff provided during my Mother's recent sale and purchase.The service you provide was friendly, efficient and beyond what we expected. To quote a cliche you really do go the extra mile and we would have no hesitation in recommending your agency.       "
" The service has been first-class throughout. I think there were about 10 – 15 viewings in a couple of weeks, all of which were followed up. I think my old neighbours have only had a couple round in all the time their house has been on the market. The sale was made quickly. I also appreciated that emails or phone queries were dealt with promptly. "
" Thank you for your ministrations along the way, not least those of your excellent staff too. I sometimes thought I may have been a nuisance with my concerns but I always had a sympathetic hearing when I called in. Heaven forbid that we will have another move in the future but if we had to do so again, have no fear, you would get the job! …. or maybe first refusal? "
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